Vinted Users Voice Frustration Over Size Changes
Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.
The popular resale platform has revised its sizing categories for women's and children's garments but did not contact every member regarding the update.
Digital Channels Backlash
Many shoppers and sellers are posting online claiming that product pages now present an altered size classification versus the original listing as a result of the reclassification.
Vinted explained the revised method more closely matches comparable marketplaces.
The platform has recommended to check their listings and manually change the size when needed, causing user dissatisfaction.
Size Classification Updates
Earlier, the measurements included one number and one letter, for instance S/8 or M/10.
The new system has a letter with a size spectrum for example S/UK 8-10.
With some products, the sizing has been recategorised - like an L measurement was previously a 12 but now shows as UK 16-18.
Shopper Experiences
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Stephanie Gallen, based in Glasgow, said garments she listed with size 14 tags were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Required Changes
Charlotte Lunn, from Derby, said she had been left angered by the change as she had to manually change the sizes on "every single listing".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential following partial earnings loss," she stated.
Service Background
The app has more than 100 million shoppers, comprising 18 million UK members.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: previously, the platform withdrew an update to its shipping options following member complaints.
